Herbalist — Dispensary & Retail Assistant

Folk Herbals is Bellingen’s local herbal dispensary. We’re seeking an experienced, qualified herbalist to take a senior role on our sales floor – someone who knows plants well, works with confidence, and can run the dispensary’s day-to-day systems without close supervision.

This is not an entry-level retail position, and suited for someone with experience. You will be a point of contact for the dispensary, and the person we rely on to keep stock, systems, and the shop floor running properly.

Key Responsibilities

- Working the sales counter as a point of contact for customer consultations, drawing on your herbal training and practice experience
- Delivering warm, attentive customer service
- Taking ownership of dispensary organisation, including stock control, systems, and day-to-day operations
- Managing retail tasks efficiently, exercising your judgement to prioritise and adjust tasks as the day demands

Skill & Experience

Qualifications & Experience





- Can prescribe herbs from your qualification or association membership
- A minimum of 3 years’ working in a relevant field
- Based in or near Bellingen
- Available for rotating fortnightly weekend shifts; permanent weekend availability preferred

Skills & Attributes

- Strong customer service and consultation skills
- High attention to detail; efficient, organised, and comfortable owning systems and processes without close supervision
- Excellent communication skills, with the ability to receive feedback well and adjust to current tasks quickly
- Capable of multitasking and staying on track in a busy shop environment
- Genuinely systems-minded, not just tidy
- Calm and effective under pressure
- Disciplined about maintaining existing systems and processes
- Experience with online task management systems

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📌 Herbalist — Dispensary & Retail Assistant (Bellingen)
🏢 Folk Herbals
📍 Bellingen