Service Advisor / Customer Service Officer

Are you looking for a current start with a locally owned company? McRae Motors Wodonga is a large multi franchised family operated motor dealership covering the greater Albury-Wodonga area. We are now seeking the right candidate, with a strong focus on customer service, to join our successful Service team in the role of Service Advisor / Customer Service Officer.

Reporting to the Service Manager your day to day duties will include:

- Acting as the main point of contact for all customer enquiries
- Greeting customers face to face and over the phone
- Writing and invoicing customer paperwork in a timely manner
- Following up and liaising with customers about their car servicing requirements
- Updating customers on their service or repair work throughout the day
- Booking customers into our computer system for servicing and repair work
- Follow our internal processes and procedures

The successful applicant must have:

- Excellent communication skills oral and written




- Be punctual with a strong work ethic
- Able to meet timelines and work in a busy environment
- Be able to start at 7.30 am Monday to Friday
- Previous experience, while not necessary will be viewed favourably
- Effective time management, with the ability to multi-task

Benefits and Perks:

- On-going training and support
- Excellent work environment and conditions with a friendly team

This role is vital to the dealership's success and customer retention. Each day you will be required to deliver an exceptional experience in a high paced environment.

The successful applicant will receive a competitive salary and a team orientated commission structure.

McRae Motors is a community minded, family owned business which prides itself on being an employer of choice throughout Albury-Wodonga region.

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📌 Service Advisor / Customer Service Officer (Wodonga)
🏢 McRae Motors
📍 Wodonga