Job Description

Take charge of AV support for a top flight corporate site to ensure high level meetings, calls, events and presentations are at premium standard.

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ROLE SUMMARY

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Theprimary function of the Audio-Visual Technician L1 (Contractor) is to provide AV technical support for all meeting rooms and AV equipment racks across our client's campus. Working with the client's on-site team and our off-site team to ensure resolution in a timely manner.

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All services should be delivered punctually at scheduled times. TheAudio-Visual Technician L1is expected to deliver a high level of customer service and provide proactive and reactive support efficiently. TheAudio-Visual Technician L1 will perform incident management and elevate where appropriate.

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Our client is a major fortune 500 global company, making for a high quality work place with future opportunities for growth and development

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DUTIES AND RESPONSBILITIES

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The responsibilities of the Audio-Visual Technician L1 (Contractor) include, but are not limited to:

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- Provide AV and VC set-up and technical support across all meeting rooms and VC equipped rooms
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- Fault finding and troubleshooting.
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- Escalate, raise, and update incidents to theregional lead.
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- Support events involving AV systems.
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- Provide reporting on room conditions and recommending upgrades and improvements.
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- Carry out proactive health checks in accordance with SOP.
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- Service continuity support including preparation for a restoration of service from Power Downs, Black Building Exercises and other planned or unplanned Business Continuity Management activities.
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- Assist with software upgrades
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- Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify.
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- Help ensure all multi-media / presentation rooms are maintained in valuable working order.
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- Manual handling tasks will be required when necessary for moving equipment.
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EMPLOYMENT DETAILS

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Employment Status: Contractor (ATN Required)

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Contract Term: 1 Year Prorata to March 2027 with potential renewal or transfer to full time employment

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Wage: 75,000 - 100,000 AUD (dependent on prior experience)

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Working Hours: Monday through Friday 09:00-18:00 (1- hour lunch break)

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Location: Central Sydney

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Leave: All national Holiday and 10 days annual for Sick/Holiday leave

📌 Audio-Visual Technician(Contractor) (New South Wales)
🏢 Events Engine
📍 New South Wales