Job Description

Create a distinctly Coliseum Theatre experience where hospitality, entertainment, and live events come together.

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If you are an experienced Food & Beverage / Hospitality Manager, we want to hear from you!

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- $95,000 - $100,000 + (negotiable based on candidate experience)
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- Great staff benefits and discounts
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- Free parking, daily meal provided
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About the Role:

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In this role you will lead hospitality operations across a diverse calendar of live events, performances, and experiences. You will work in an workplace where every event brings new challenges, new audiences, and new opportunities to exceed expectations.

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The successful candidate will thrive in the fast pace of live entertainment and understand the importance of delivering excellence when the pressure is on. This role requires a leader who can balance operational demands with genuine hospitality - someone who can manage the unexpected while ensuring every guest feels welcomed, valued, and looked after.

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Key duties & responsibilities:

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- Work closely with the Front of House Manager to ensure a seamless, whole-of-venue experience for guests and hirers, discuss pre-event requirements, run sheets, production schedules and actions.
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- Partner with the Theatre Services Manager and in-house chefs to execute catering requirements.
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- Work with internal teams to keep the food product offering current, exciting and aligned with changing patron expectations.
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- Develop seasonal cocktail menus, introducing innovative beverage concepts.
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- Partner with the Marketing team on signage, venue branding, and promotional materials to enhance the patron experience.
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- Process invoices, track expenditure.
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- Collaborate with technical and operations teams to integrate hospitality timelines within overall production schedules.
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- Conduct reviews to assess performance, guest feedback, and operational outcomes, driving continuous improvement.
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- Manage stock, rosters, and outlet readiness to ensure smooth operations and optimal customer service.
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The ideal candidate is someone who has:

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- Proven experience in food and beverage management, ideally within events, entertainment, venues, or high-volume operations.
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- A strong track record of delivering outstanding customer service experiences.
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- Strong knowledge of business planning, event delivery, and customer care and pricing strategy development.
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- Confidence managing change, unexpected challenges and competing demands.
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- Exceptional communication and stakeholder management skills.
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- Strong leadership capability with the ability to motivate and inspire teams.
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- A proactive mindset and willingness to go above and beyond.
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- The ability to stay composed and solutions focused in high-pressure situations.
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- The ability to balance operational demands while maintaining a premium guest experience.
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- A proven track record of successful implementation of hospitality strategy and marketing/promotions.
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- Strong post-event analysis capabilities and data-driven decision-making skills.
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- Current RSA Competency Card.
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- Current First Aid certification (or willingness to obtain).
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- Able to work Monday to Friday (office hours) with flexibility to work on nights and weekends during show periods.
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📌 Food & Beverage Manager - Theatre (New South Wales)
🏢 West Hq
📍 New South Wales