As a Customer Service Officer, you will play a key role in supporting customers, stakeholders and internal teams by delivering high-quality administrative and customer service support.
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Key responsibilities
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- You will be responsible for managing enquiries, maintaining accurate records and contributing to the productive delivery of operational services.
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- Provide professional and high-quality customer service to internal and external customers.
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- Manage incoming and outgoing correspondence, emails and telephone enquiries.
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- Ensure customer requests and enquiries are responded to within required timeframes.
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What you need
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- Previous experience in high volume customer service/Administration support roles.
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- Strong communication and interpersonal skills.
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- High attention to detail and excellent organisational abilities.
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📌 Administration/Customer Service (Rockhampton)
🏢 Government client (agency undisclosed)
📍 Rockhampton
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