Job Description

Want to Move Australia's Heart Health Forward?

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Our team is our impact. Our people are our future. Join something special at Advara HeartCare.

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Our Best Starts with You

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Want to help move Australia's heart health forward? Our team is our impact and our future. Join something special at Advara HeartCare.

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For more than 20 years, our Australian-owned business has developed a proud reputation based on quality outcomes and patient care. We're the largest cardiology provider in Australia, with more than 90 centres and 100 doctors, and a network performing thousands of cardiac procedures every year.

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Now, we're shaping a future where world-class care is the standard of care. That means building a workplace where the people behind the scenes are just as valued as those on the front line.

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We have an exciting opportunity for an organised and detail‐focused administrator to join our Procedure Bookings Team.

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Your Impact, With Us

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This role plays a vital part in coordinating cardiac procedures and supporting the smooth operation of our cardiology services. Working as part of a well-established team, you will liaise with doctors, hospitals, patients and internal stakeholders to ensure bookings and procedural workflows are managed efficiently and professionally.

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You'll make a meaningful impact by:

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- Coordinating and booking a wide range of procedures performed by Advara HeartCare doctors.
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- Managing Electrophysiology (EP) procedure bookings.
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- Answering incoming calls from the bookings queue and responding to enquiries promptly.
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- Preparing theatre lists and coordinating anaesthetist requirements.
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- Acting as a key point of contact for procedural cardiologists and referring clinicians.
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- Responding to emails and correspondence in a timely and professional manner.
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- Serving as a primary contact for hospitals and external healthcare providers.
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- Collaborating closely with internal teams to ensure efficient patient and procedural workflows.
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- Liaising with external stakeholders to maintain effective communication and coordination.
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- Responding to booking and procedure-related enquiries from internal staff members.
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- Maintaining accurate records within HealthTrack and other relevant systems.
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- Using Microsoft Word and Excel confidently to prepare and manage documentation.
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- Demonstrating empathy, professionalism and consideration in all patient interactions.
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- Supporting Multidisciplinary Team (MDT) meetings and the preparation of associated documentation.
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- Working flexibly across multiple Advara HeartCare sites as required.
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What You'll Bring

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To succeed in this role, you will have:

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- Strong administrative experience, ideally within healthcare, specialist consulting or a high-volume bookings environment.
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- Experience with, or a willingness to quickly learn, HealthTrack or similar medical practice management systems.
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- Excellent organisational skills and the ability to manage competing priorities in a fast-paced environment.
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- Strong attention to detail and a proactive approach to problem-solving.
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- Outstanding written and verbal communication skills.
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- The ability to build positive relationships with doctors, hospitals, patients and colleagues.
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- A genuine commitment to patient care, empathy and confidentiality.
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- Proficiency in Microsoft Office applications, particularly Word and Excel.
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- The ability to travel between Advara HeartCare sites as required.
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What Will Set You Apart

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We're looking for someone who is:

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- Positive,



adaptable and committed to delivering exceptional service.
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- Eager to learn and develop current skills.
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- Collaborative and supportive, with a willingness to contribute to team success.
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- Passionate about making a genuine difference in patients' lives every day.
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- Calm and organised when managing multiple priorities and deadlines.
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Why Join Advara HeartCare?

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We're a values-driven organisation where every person matters, especially those working behind the scenes to keep our services running.

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Here's what you'll enjoy:

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- Your impact, with us. Play a genuine role in the smooth running of Australia's largest cardiology network.
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- Your growth, with us. Learn new systems and skills and build a career pathway within a fast-growing healthcare organisation.
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- Your voice, with us. Join a well-established, supportive team where your contribution is recognised and heard.
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Employee Benefits

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In addition to meaningful work and a supportive team environment, you'll enjoy:

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- Working with one of Australia's leading providers of cardiac diagnostics and treatment.
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- Flexible working arrangements to help you achieve work-life balance.
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- The option to purchase additional annual leave.
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- Up to 12 weeks of paid parental leave.
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- A collaborative, connected and inclusive team culture.
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- Ongoing career development opportunities within the cardiac healthcare industry.
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- Access to clearly defined career pathways and opportunities for internal progression.
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- Employee benefits program, including access to Fitness Passport and Flare Benefits Club.
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Ready to Shape Our Future While Building Yours?

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At Advara HeartCare, we're building something important, and we'd love you to be part of it.

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If you're passionate about providing exceptional patient care and want to join an organisation making a real difference to Australia's heart health, we'd love to hear from you.

📌 Bookings Officer - HC - Practice Support (South Australia)
🏢 Advara HeartCare
📍 South Australia