Neerim South Medical Centre – Neerim South VIC

What you'll be doing

- Greet and welcome patients in a friendly, professional and respectful manner
- Answer incoming calls, respond to patient enquiries, and direct messages appropriately
- Schedule and manage appointments, including coordinating with doctors and nurses to support efficient patient flow
- Process patient registrations, payments, Medicare claims and other medical billing requirements
- Maintain accurate patient records, including scanning, filing and managing incoming correspondence
- Provide administrative support to the clinical team and Practice Manager as required
- Assist with recalls, reminders and other patient follow-up processes in accordance with practice procedures
- Maintain a high level of patient confidentiality, privacy and attention to detail
- Work collaboratively with the wider practice team to help ensure the smooth day-to-day running of the medical centre
- Provide a calm, helpful and professional experience for patients, including during busy periods

What we're looking for

- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Ability to multi-task in a fast-paced environment




- Confidence in using computer systems and medical software (desirable but not essential)
- Commitment to providing outstanding patient care
- Knowledge of medical terminology and procedures would be highly advantageous
- Availability for both opening and closing shifts
- Enthusiastic and can-do attitude

What we offer

- Free parking
- Training and professional development opportunities
- A cooperative and supportive team of healthcare professionals

About us

Neerim South Medical Centre is a well-established and respected medical practice serving the local community. We are a growing and busy general practice providing exceptional quality care to our local community. We pride ourselves on delivering high-quality, patient-centered healthcare and creating a welcoming environment for our patients. Join our team and be a part of our mission to provide exceptional medical care.

*Experience in a medical setting is a bonus — but not essential. Full training will be provided.

We are looking for someone for 2-3 days a week, ideally flexible and available to cover additional sick leave/annual leave days. Please list your availability during when applying.

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📌 Medical Receptionist (Neerim South)
🏢 Neerim South Medical Centre
📍 Neerim South