Reporting to the relevant Shift Operations Manager, you will oversee daily and nightly operations, support staff on shift, and ensure the Club delivers a safe, welcoming and compliant environment for members and guests.

Key responsibilities

- Supervising staff across gaming, bar, bistro and customer service areas
- Leading teams to deliver exceptional customer service
- Overseeing gaming operations in line with Victorian compliance requirements
- Responsible Service of Alcohol and Responsible Service of Gaming
- Cash handling, reconciliations and shift close procedures
- Supervising bar, floor and food service
- Maintaining venue presentation and safety standards
- Managing customer enquiries, escalations and patron care
- Ensuring smooth operational flow across all departments

About you

- Proven experience in hospitality, gaming or club operations
- Robust leadership capability with the ability to motivate and guide a team
- Excellent communication skills and a calm, professional presence
- High attention to detail and resilience during peak periods




- Ability to work across a 7-day rotating roster, including nights and weekends
- RSA and RSG (Victoria) - or willingness to obtain

Presentation Expectations

We welcome individuality and diversity however we require all team members to maintain a professional standard of grooming and presentation that aligns with our family‑friendly Club environment. This includes adhering to the Club’s policies regarding uniform, grooming and visible personal adornments.

About us

- Hoppers Crossing Sports Club is seeking experienced Bar & Gaming Supervisors to join our leadership team. These full-time roles are ideal for hospitality professionals who thrive in a fast-paced environment and enjoy leading teams across gaming, bar and bistro operations.
- Stable full-time role within a supportive leadership team
- Ongoing training and development opportunities

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📌 Bar & Gaming Supervisors (Melbourne)
🏢 Hoppers Crossing Sports Club
📍 Melbourne