Our client is a well-established building management and automation systems integrator, working across commercial, healthcare, institutional and industrial sites throughout Victoria. Due to growth, they are looking to add a Service Engineer to their service team.

In this role you will diagnose faults, deliver practical solutions, and help keep critical building systems running safely, reliably and efficiently. You'll work directly with clients and alongside experienced engineers and project teams. Applicants from a broad range of technical backgrounds are welcome, with training and support provided to the right person.

Key Responsibilities

Perform preventative and reactive maintenance across client sites

Troubleshoot and resolve faults on building management systems, controllers, field devices, sensors, HVAC plant and associated equipment

Assist with commissioning, testing and system modifications

Complete detailed service reports and maintain accurate records

Build solid client relationships through professional service and technical support

Identify opportunities for system improvements and additional service work

Support project delivery teams with site-based commissioning and technical activities

Provide occasional after-hours support and respond to callouts when required

Ensure all work is completed safely and in line with company and client requirements

About You

You're a practical, solutions-focused person who enjoys fault finding and working directly with customers. If you're technically curious and willing to learn, this role could suit you. You'll bring:

An interest in building automation, controls, HVAC,



electrical, electronics, IT and networking, instrumentation or a related technical field

Some hands-on technical or field experience is helpful, but not essential

Strong troubleshooting and problem-solving skills

Ability to interpret technical drawings, manuals and specifications

Good communication and customer service skills

A proactive approach to managing and prioritising your work

A commitment to safety and quality outcomes

Willingness to provide occasional after-hours support when required

Systems and Technologies

Exposure to any of the following is well regarded but not essential:

Building automation platforms: Tridium Niagara (N4), Distech Controls, Siemens (Desigo, Talon), Honeywell, Johnson Controls, Schneider Electric (EcoStruxure), Delta Controls, Automated Logic (ALC), Trend, iSMA, EASYio

Field and integration hardware: Phoenix Contact, Belimo, ABB, and various sensors, actuators, VSDs and metering devices

Communications and protocols: BACnet (IP and MS/TP), Modbus, LonWorks, KNX, Niagara Fox, IP networking fundamentals

Plant and equipment: AHUs, FCUs, chillers, boilers, pumps, cooling towers, VAV systems

Why Apply

Broad exposure to automation and control technologies across diverse projects and client sites

Ongoing technical development, including manufacturer training and certification pathways

A supportive team culture with experienced engineers and technical specialists to learn from

Competitive remuneration package plus a car allowance

Join a growing Australian business focused on delivering quality outcomes for its clients

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📌 Service Engineer (Melbourne)
🏢 ProFound People
📍 Melbourne