As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience while supporting the smooth day-to-day operation of our practice.
Key responsibilities
Welcoming patients and providing qualified, friendly customer service
Answering and managing phone calls and patient enquiries
Scheduling and managing patient appointments
Processing patient registrations and updating medical records
Managing referrals, correspondence and other administrative tasks
Processing payments, Medicare and private health claims where required
Liaising with doctors, nurses and other healthcare professionals
Maintaining patient confidentiality and complying with privacy requirements
Supporting the practice team with general administrative duties
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📌 Medical Receptionst (Wodonga)
🏢 LifeBridge Medical Centre
📍 Wodonga
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