Receptionist/Administration Officer - Paediatric Allied Health

Ladybug House is a family-owned paediatric allied health clinic with locations across Melbourne and the Gold Coast, providing Occupational Therapy and Speech Pathology services to children and their families.

We’re passionate about the work we do and the difference we can make—not only for the children and families we support, but also for each other and our broader community.

Receptionist / Administration Officer

Casual | Minimum 2 days a week

About Ladybug House

Ladybug House is a family-owned paediatric allied health clinic with locations across Melbourne and the Gold Coast, providing Occupational Therapy and Speech Pathology services to children and their families.

We’re passionate about the work we do and the difference we can make—not only for the children and families we support, but also for each other and our broader community.

About the Role

We’re looking for a warm, organised and caring Receptionist / Administration Officer to join our Keilor East team.

As the welcoming face of our clinic, you’ll play an important role in creating a positive, supportive experience for the children and families who visit us. You’ll be someone who genuinely enjoys helping people, takes pride in being organised, and can confidently manage a busy reception setting.

This is a casual role working 2 days per week (preferably Tuesday and Friday), with the flexibility to pick up extra shifts.

Our clinic hours are 8:30am–5:00pm, Monday to Friday, with no late nights or weekends.

What You’ll Be Doing

- Greeting and welcoming clients to the clinic

- Managing phone, in-person and online enquiries





- Scheduling, rescheduling and filling appointment cancellations

- Maintaining accurate records and data entry in Splose (our practice management software)

- Processing payments via Tyro (in-person and over the phone)

- Light cleaning duties and supporting the broader team with general administration

About You

You’re a people-focused, empathetic and organised person who understands that reception is about much more than answering phones and booking appointments.

You’ll be comfortable working with children and families, able to build rapport quickly, and confident managing competing priorities in a busy environment. You’ll bring a calm and positive approach to your work and enjoy being part of a close-knit team.

You’ll need

- Strong communication and computer skills

- Current Working with Children Check

- Permanent Australian working rights with no restrictions

It’s preferred you have:

- Minimum 2 years’ reception or admin experience in a healthcare setting

- Familiarity with NDIS and Medicare frameworks

- Confidence with practice management software and Google Suite (Splose experience a bonus)

Why Join Ladybug House?

At Ladybug House, you’ll be joining a supportive, family-owned team where the work you do genuinely matters.

You’ll have the opportunity to contribute to a warm clinic environment, build meaningful relationships with families and clinicians, and be part of a team that is passionate about helping children thrive.

Interested?

If you’re a warm, capable and organised administrator who would love to be part of a paediatric allied health team, we’d love to hear from you.

#J-18808-Ljbffr

📌 Receptionist/Administration Officer - Paediatric Allied Health (Melbourne)
🏢 Ladybug House P/L
📍 Melbourne