If you want to make a difference by having a positive impact on peoples’ lives, then a career with AQA (part of Independence Australia Group) may be for you.

About us

AQAwas established in 1987 by a group of people with quadriplegia who saw a need to improve access to information, support and employment opportunities for people who had sustained a spinal cord injury (SCI) – particularly quadriplegia. Today AQA continues to provide individualised supports to people with spinal cord injury and other physical disabilities.

About the role

We are seeking reliable and caring Support Workers to provide assistance to clients with complex care needs based in Kangaroo Ground and Eltham areas. This role offers various shifts and the chance to deliver genuine support that enhances quality of life.

- Multiple afternoon shifts available
- Providecommunity accessand companionship, including shopping, appointments, and social activities
- Assist withbowel and urinary care, including catheter management
- Providepersonal care, including showering, grooming and dressing
- Manual handling, including transfers with a ceiling hoist and other safe practices
- Followindividual support and risk management plansto ensure safe and respectful care

About you

- Compassionate, respectful, and committed to client-centred care
- Experienced in supporting individuals with complex care needs including bowel and urinary care
- Confident in manual handling and safe use of mobility equipment (e.g., ceiling hoist)
- Flexible and adaptable to support the clients' personal preferences, privacy, and independence
- Reliable, with a current driver’s license and comfortable driving in rural areas and at nighttime





Why work with us

As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive at AQA, including:

- Access salary packaging benefits to increase your take home pay by reducing your taxable income.
- Access free confidential counselling and support from our Employee Assistance Program.
- As a social enterprise, we aren’t solely reliant on external funding which means better job security so you can focus on providing quality care and service to our customers.

Work with purpose

Are you looking for a rewarding career that makes a positive impact on people’s lives? Join the AQA team (part of Independence Australia) to help thousands of Australians living with disability and personal need lead fulfilling and independent lives.

Be part of a team that values equity, empathy, respect and quality underpinned by our four guiding principles:

- Customer Centric:Ensuring that customers have choice and control is paramount in our decision making.
- Valued People: Encouraging and rewarding innovation and excellence, recognition, and feedback.
- One Organisation: Sharing a common purpose supported by positive contributions, transparent responsibilities, and accountability.
- Strive for Excellence:We value and reward innovative thinking, proactivity, resourcefulness, and responsiveness.

Commitment to Diversity

Independence Australia Group is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply.

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📌 Support Worker - Eltham (Melbourne)
🏢 Independence Australia
📍 Melbourne