Job Type: Permanent position | Full time position

Job Description

We have a rich history dating back to its establishment in 1867. Located on Mollison Street, it has long been a cornerstone of the local community, offering dining, accommodation, and entertainment. The hotel is particularly noted for its Irish heritage and connection to the vibrant history of Kyneton, a town that thrived as a hub during the Victorian gold rush.

In the 1930s, the Shamrock underwent significant remodelling to include distinctive Art Deco features, including a pink brick facade and a sweeping balcony, which remain defining elements of its architecture today. Over the years, the hotel has maintained its reputation as a friendly and welcoming space, serving as a venue for community gatherings and celebrations. We are looking for a someone who has proven experience as Accommodation Manager or relevant role and understands all best practices and relevant laws and guidelines.

They will play a vital role in enhancing customer satisfaction, expanding clientele, and upholding the hotel’s reputation. You will need to have over 4 years’ experience in hospitality with Accommodation Manager experience. We are offering $80K to $90K

Guest Services and Experience

- Ensure guests or residents enjoy a comfortable and memorable stay by addressing inquiries, complaints, & special requests promptly
- Coordinate room assignments,



reservations, VIP accommodations, maintaining high standards of cleanliness & comfort
- Monitor guest feedback and implement improvements to enhance satisfaction

Staff Management

- Supervise, train, and mentor housekeeping, front desk, and maintenance staff
- Plan and organize daily activities, ensuring sufficient staffing to meet operational demands
- Handle HR-related issues, enforce health and safety protocols, and maintain team performance standards

Operational Oversight

- Oversee daily lodging operations, including housekeeping workflows, front desk management, and room availability in Property Management Systems (PMS)
- Conduct inspections of guest rooms and public areas to ensure compliance with cleanliness, safety, and brand standards
- Manage budgets, monitor expenses, and maintain inventory of supplies and equipment
- Coordinate with other departments, such as catering and events, to manage group bookings and VIP arrivals

Policy and Compliance

- Develop and implement operational policies and procedures to maintain high service standards
- Ensure compliance with health, safety, and fire regulations
- Report to the

General Manager or senior management on occupancy, revenue, and departmental performance

Lodged 27th August 2026 - Closes 24th September 2026

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📌 Accommodation Manager (Kyneton)
🏢 Sherry Consultant Services
📍 Kyneton