Job Description

We're partnering with a leading national retailer to recruit an Admin Adviser to join their Shared Services team during a busy peak period. This is an ASAP start through to the end of December, and a fantastic opportunity to gain experience within a high-volume corporate environment while supporting one of Australia's most recognised brands.

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About the Role

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You'll join a specialist team within the Shared Services function, providing administrative and case management support across a range of employee and third-party requests.

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This is a high-volume, process-driven administration role, with a robust focus on case management and providing accurate, timely responses to requests. A large part of the role involves generating straightforward documentation through internal systems, such as employment letters and proof of salary requests for team members, banks and other third parties.

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There will be some outbound phone contact when required, however this is very minimal,the role is predominantly focused on managing cases and completing administrative requests.

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Key Responsibilities

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- Manage and respond to a high volume of cases
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- Provide appropriate responses to standard queries, reporting and data requests
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- Generate letters of employment and Confirmation of Employment documentation through internal systems
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- Process proof of salary and pay report requests from team members, banks and other third parties
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- Complete training bookings and learning administration requests
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- Maintain accurate records and update internal systems
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- Manage cases from start to finish, ensuring requests are completed accurately and within required timeframes
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- Complete occasional outbound calls where required to clarify or resolve requests
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- Work collaboratively within a fast-paced, high-volume Shared Services environment
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About You

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- Proficient computer skills with the ability to quickly learn new systems
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- Previous experience delivering high-volume administrative services highly desirable
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- Clear and precise written and verbal communication skills
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- High attention to detail and commitment to accuracy
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- Strong problem-solving ability and a solutions-focused approach
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- Goal-oriented with the ability to work towards targets and deadlines
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- A strong sense of urgency and ability to prioritise competing requests
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- Comfortable working in a fast-paced, high-volume environment
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- Reliable, organised and able to work effectively as part of a team
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- Confident working independently once trained
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Role Details

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- ASAP Start – contract through to the end of December
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- Monday – Friday (38 hours)
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- Training: 4–6 weeks full-time onboarding (in office)
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- Location: Eight Mile Plains
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- Work model:n n
- In office during training
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- Flexibility to work from home 3 days per week
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- $34 PH + Super
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Why Apply?

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- Join a leading national brand in a supportive Shared Services environment
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- Gain valuable experience within a large corporate organisation
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- Strong training and onboarding provided
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- Hybrid working flexibility once training is completed
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- Opportunity to develop your administration and corporate support experience
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- Work within an established and collaborative team
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- Secure an ASAP-start contract through to the end of December
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📌 Administrator (Queensland)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Queensland