Administrator / Customer Service Officer

Our client is a leading Australian manufacturer and supplier of steel building products. They offer a wide range of building products to households, commercial industrial and rural structures

Responsibilities:

Answer incoming phone calls and respond to customers' enquiries

Provide exceptional customer service by assisting customers with product information and order updates

Taking and processing Orders

Processing invoicing and credits

Follow up on backorders

Updating CRM systems and maintaining records

Perform general administration duties, including data entry, filing, and document preparation.

Maintain accurate customer records and administrative documentation

Support the team with general office administration and other duties as required.

What We're Looking For:

Previous customer service and administration experience within a manufacturing environment

Robust communication, both written and verbal and a friendly personality

Someone who is organised, proactive, and as a knack for juggling priorities

Good computer skills and confidence learning new systems

A team player who isn't afraid to roll up their sleeves and help out

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📌 Administrator / Customer Service Officer (Melbourne)
🏢 Just Recruitment
📍 Melbourne