This is a Jewellery Retail Sales Assistant position within a growing jewellery business with a strong focus on Arabic-inspired gold and fine jewellery. The role suits someone who genuinely appreciates jewellery, understands exceptional customer service and is confident assisting clients with considered, often high-value purchases.

Key responsibilities

- Providing attentive, personalised service to new and returning clients
- Assisting customers with the selection of gold, diamond and precious-stone jewellery
- Understanding client preferences, requirements and budgets and recommending suitable pieces
- Providing knowledgeable advice on gold purity, diamonds, gemstones, styles and settings
- Building robust, long-term client relationships
- Processing sales, customer orders, repairs, resizing and enquiries
- Maintaining immaculate presentation of showcases and the retail environment
- Assisting with stock receiving, tagging, pricing and stocktakes




- Following security and stock-control procedures

About you

- Experienced in retail sales, preferably within jewellery, luxury goods or premium retail
- Knowledgeable about gold and precious jewellery
- Familiar with different gold purities, including 9K, 14K, 18K and 22K
- Comfortable discussing diamonds, gemstones and jewellery with customers
- Confident, warm and engaging with excellent communication skills
- Immaculately presented and well-groomed, with a polished professional manner
- Honest, trustworthy and responsible when handling high-value merchandise
- Detail-oriented, organised and reliable
- Available to work retail hours, including weekends where required
- Previous jewellery-store experience highly regarded

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📌 Jewellery Sales Assistant - Dandenong
🏢 Toblerone Group
📍 Dandenong