Switchboard Team Lead – Telephony Operations (New South Wales)

Switchboard Team Lead – Telephony Operations (New South Wales)

21 Sep
|
Sydney Children's Hospitals Network
|
New South Wales

21 Sep

Sydney Children's Hospitals Network

New South Wales

Sydney Children’s Hospitals Network is seeking a Team Leader to coordinate the day-to-day operation of the telephonists at Westmead, managing staff, rosters, workflow and priorities to ensure timely, quality service.

You will mentor, coach and develop team members, provide telephony assistance during peak demand, and collaborate with the Patient Administration Manager to resolve issues and maintain service excellence.

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📌 Switchboard Team Lead – Telephony Operations (New South Wales)
🏢 Sydney Children's Hospitals Network
📍 New South Wales

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