Job Description

Permanent opportunity, based out of our Brisbane office.

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Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety, in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

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What you'll be doing

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As a Business Analyst, you'll work across a broad portfolio of initiatives spanning Finance, Procurement, Payroll, People and Culture, and Legal.

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This is a varied role that combines business analysis, project delivery and strategic problem-solving. You'll support system implementations, process improvements and business-as-usual initiatives, helping teams move from an identified need through to a practical and well-managed outcome.

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Depending on the initiative, you may lead the analysis and hand over clear requirements for delivery, or take ownership of the work through to implementation.

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You'll:

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- Lead business analysis and delivery activities across a portfolio of corporate initiatives.
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- Work with senior stakeholders to understand strategic priorities, define business problems and shape practical solutions.
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- Translate business needs into transparent requirements, process changes, delivery plans and measurable outcomes.
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- Run smaller projects or discrete workstreams from discovery through to implementation.
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- Support system implementations across functions such as Finance, Procurement, Payroll, People and Culture, and Legal.
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- Manage scope, priorities, risks, dependencies, decisions and stakeholder expectations.
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- Facilitate workshops, develop options and recommendations,



and support business case and investment discussions.
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- Assess impacts across process, people, data, systems, controls and operating models.Partner with technology, vendors, product teams and business SMEs to coordinate delivery.
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- Support testing, readiness, communications, training and transition into business-as-usual operations.
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- Identify opportunities to simplify processes, improve controls and make better use of technology.
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- Champion the responsible use of AI across the division, helping teams identify practical opportunities to improve productivity, decision‐making and ways of working.
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You'll be great in this role if you have...

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- Experience working as a Business Analyst, Project Analyst or Project Manager across corporate or enterprise environments.
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- The ability to move comfortably between strategy, analysis and hands‐on delivery.
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- Experience running smaller projects or workstreams, including planning, governance, risk management and stakeholder reporting.
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- Strong requirements gathering, process mapping, options analysis and problem‐solving skills.
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- Experience supporting system implementations and business process change.
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- Confidence working across functions such as Finance, Procurement, Payroll, HR or Legal.
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- Strong stakeholder management skills, with the ability to influence at both operational and senior levels.
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- The ability to bring structure to ambiguity and turn ideas into clear,



achievable plans.
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- Experience supporting testing, business readiness and implementation.
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- A practical understanding of AI and an interest in helping teams adopt it responsibly and effectively.
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- A relevant qualification or equivalent practical experience.
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Experience in aviation, shared services, enterprise systems, transformation or technology‐enabled change will be highly regarded.

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We're committed to looking after you, with some of the best benefits and conditions in the industry, including but not limited to:

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- Discounted flights for you and your loved ones, including $1,000 worth of travel credits per year.
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- A flexible, hybrid work style. Work from home or the office and adapt your location to suit your style and needs.
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- One of Brisbane's most admired head office locations, with South Bank train station, a supermarket, pharmacy and lunch options downstairs, plus a five‐minute walk to the Busway, a rooftop restaurant, onsite gym and South Bank Parklands just across the road.
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- Discounts on travel insurance, lounge membership, car hire, accommodation and experiences worldwide.
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- Cheaper hospitality, retail, technology, beauty and wellness services.
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- Free counselling and access to a wellbeing app to support your physical, mental, social and financial health.
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- 'Dress for Your Day', giving you the freedom to wear whatever makes you feel excellent for the type of work you do and the day you have ahead of you.
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When everyone is included, everyone wins

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We're all individuals. And we love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

📌 Business Analyst (HR & Finance) (Queensland)
🏢 Virgin Australia Airlines
📍 Queensland