Looking for the perfect work/life balance?This outstanding opportunity offers permanent part-time hours of7 days per fortnight, making it ideal for someone seeking flexibility while remaining in a rewarding professional role.
Working Days:Monday and Tuesday are essential; remaining days are flexible
Hours:9.00 am to 3.30 pm, with a half-hour lunch break.
Our client, a highly respected specialistOphthalmology practicelocated in beautiful East Melbourne, is seeking an experienced and personableMedical Administratorto join their supportive and professional team.
We are seeking someone with a solid medical administration background who understands the importance of providing a high level of patient care and administrative support. While previous experience in a specialist practice would be highly regarded, we are also open to candidates with less medical administration experience who demonstrate the right attitude, aptitude and potential to learn and develop within the role.
Situated on the city fringe beside the Fitzroy Gardens, the practice is conveniently accessible by all forms of public transport.
Key Responsibilities
- Front desk reception and patient greeting
- Managing incoming telephone enquiries
- Assisting patients with general enquiries
- Responding to emails
- Medical audiotyping
- Processing patient invoicing and receipting
- Appointment scheduling and confirmations
- Sending new patient correspondence and registration forms
- Managing recall reminders via SMS and email
- Using Zedmed medical software in a largely paperless environment
- Scanning and filing documentation
- Preparing surgery quotes (training provided)
- Previous experience in a medical administration role
- Experience using medical software packages (Zedmed highly regarded)
- Understanding of patient billing and medical billing codes
- Strong keyboard and computer skills
- Excellent communication and interpersonal skills
- Professional, caring and patient-focused approach
- Ability to work efficiently within a busy team environment
- Flexibility to assist with additional days during peak periods
- High level of accuracy and attention to detail
What’s on Offer
- Permanent part time role with excellent work/life balance
- Friendly and supportive team environment
- Ongoing training and staff development
- Modern, well-run specialist practice
- Competitive salary package
Our client is committed to maintaining a positive and supportive workplace culture, ensuring staff feel valued, engaged and well-supported in their roles. Please quote Reference Number 2265 when enquiring.