This role will involve reviewing customer records to identify individuals who may potentially meet the eligibility criteria for a Total and Permanent Disability (TPD) insurance claim.
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Key responsibilities
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- Review customer files to identify potential eligibility for TPD insurance claims.
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- Assess available insurance, medical, employment and financial information.
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- Conduct research and analysis to support evidence-based recommendations.
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- Prepare accurate case summaries, reports and project documentation.
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