Mortgage Hardship Specialist — Solutions & Compliance (New South Wales)

Mortgage Hardship Specialist — Solutions & Compliance (New South Wales)

21 Sep
|
Bluestone
|
New South Wales

21 Sep

Bluestone

New South Wales

BlueStone seeks a Hardship Officer to assist customers facing short-term financial hardship and help them meet mortgage obligations. The role involves assessing financial situations, developing personalised repayment solutions, updating loan systems, and collaborating with Collections Officers and the Dispute Resolution Manager to ensure fair outcomes.

You will build empathetic relationships, maintain compliant records, and coordinate with risk, legal, and customer service teams while staying

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📌 Mortgage Hardship Specialist — Solutions & Compliance (New South Wales)
🏢 Bluestone
📍 New South Wales

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