Job Description

Australian Plastic Fabricators – Silverwater NSW

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We are looking for an enthusiastic and self-motivated individual to join our sales team at Silverwater office

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The key responsibility of this role include:

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- Providing great professional customer service and responding to inbound telephone customer calls and emails queries.
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- Ensure customers are kept informed and expectations are met and exceeded.
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- Engaging with customers to understand their needs and requirements in a friendly & professional manner offering them support & solutions.
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- Maintaining relationships with current and potential customers to ensure customer satisfaction and future business opportunities.
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- Undertake admin duties ensuring you represent our brand to a high skilled standard in dealings with our external clients, internal staff and office visitors.
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- Assist the with quotations, estimation, invoicing and regular marketing.
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- Entering & processing orders to be released to production.
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- Provide support to other office and factory staff, sales consultants and management.
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- Assist with procurement and stock control where required.
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- Manage & maintain relevant database and timely update the information systems.
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- As part of the team ensure all goods are supplied within acceptable time frames as requested by customers.
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- Other duties as requested.
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To succeed in this role you will ideally need,

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- Previous customer service/internal sales/admin experience is advantageous.
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- Previous office administration and quotation experience would be highly regarded
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- Ability to multi-task and work effectively in a busy and fast paced environment.
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- Exceptional written and verbal communication skills.
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- High level of accuracy and attention to detail.
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- Excellent organizational skills and ability to manage their time effectively without supervision.
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- Proactive and enthusiastic attitude.
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- Ability to work both independently with initiative, and as a team member.
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Excellent remuneration offered in proportion to skills and experience.

📌 Sales Assistant/ Office Admin (New South Wales)
🏢 Australian Plastic Fabricators
📍 New South Wales