Job Description

BE PART OF HISTORY! Embrace the free-spirited femininity of Chloé in our new Sydney boutique! We're seeking a Sales Associate to embody our brand and create a truly exceptional shopping destination.

n

HOW WILL YOU MAKE AN IMPACT?

n

A Chloé Sales Associate is an ambassador of the Maison, who actively welcomes every guest into the Chloé family. Your role is to act as a trusted advisor and a reliable team player that thrives to provide the most seamless client experience whilst delivering sales productivity.

n

n
- Client Relationship Management:
n n
- Cultivate and maintain strong, lasting relationships with Chloé clients through personalised service and proactive communication.
n
- Utilise CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets.
n
- Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction.
n
n
- Omnichannel Business Partnership:
n

n
- Serve as a brand ambassador, demonstrating expert knowledge of Chloé products and services across all channels.
n
- Drive sales by mastering omnichannel tools and providing seamless customer experiences.
n
- Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals.
n

n
- Operational Excellence:
n

n
- Maintain a luxurious and inviting store workplace, adhering to visual merchandising standards and brand guidelines.




n
- Ensure efficient after-sales processes, proactively addressing client concerns and resolving issues promptly.
n
- Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies.
n

nn

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

n

n
- An experienced Sales Associate / Stylist with a proven track record in luxury retail.
n
- A strong team player with excellent communication and interpersonal skills.
n
- A results-oriented individual with a passion for exceeding targets.
n
- Deep understanding of CRM strategies and clienteling techniques.
n
- An individual committed to providing exceptional customer service and building lasting relationships.
n
- Strong operational skills and attention to detail.
n

n

HOW DO WE KEEP YOU SMILING?

n

As a significant member of the Chloé community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

n

Your Journey With Us

n

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers:

n

n
- Initial screening call with Richemont Talent Team
n
- Interview with the Hiring Manager
n
- Interview with the HR Manager
n
- Interview with the Regional Team
n

📌 Sales Associate (New South Wales)
🏢 chloe
📍 New South Wales