Job Description

Step Into a Role That Will Shape the Future of Our Business!

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Nestlé is seeking a commercially astute, ambitious, and strategic Senior Customer Business Manager to join our high-performing Sales team. This is a unique opportunity to lead critical customer partnerships, influence commercial strategy, and drive sustainable growth across a portfolio of iconic brands loved by millions of Australians every day.

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This opportunity is ideal for an accomplished sales professional who is ready to take on greater strategic influence, lead through relationships, and play a key role in shaping future business success.

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If you're motivated by ownership, impact, and the chance to build something bigger, this could be your next career-defining move.

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A DAY IN THE LIFE OF...

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Reporting to the Head of Customer, you'll be responsible for creating and delivering customer strategies that unlock growth, build strong partnerships, and deliver outstanding commercial outcomes.

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- Create and deliver customer plans that accelerate sales growth and profitability
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- Lead annual business planning and commercial negotiations
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- Build influential relationships across customer organisations and internal stakeholders
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- Drive performance against sales, profit, and market share targets
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- Identify growth opportunities through category, shopper, and channel insights
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- Champion eCommerce initiatives and help shape the future of online growth
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WHAT WILL MAKE YOU SUCCESSFUL

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You are a commercially driven sales professional who thrives on building strong partnerships and delivering results.

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- A proven track record of successfully managing & growing major customer accounts withing a fast-paced FMCG environment highly desirable
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Strong commercial acumen, with the ability to drive sales growth while effectively managing trade investment and profitability

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- Demonstrated success leadingcomplex commercial negotiations with large-scale retail partners
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The ability to develop and execute customer growth strategies that create long-term value for both customers and the business

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A strategic mindset, underpinned by a strong understanding of category, shopper, brand and market dynamics

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Outstanding influencing and relationship-building skills, with the ability to engage credibly with stakeholders at all levels

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A collaborative, growth-oriented approach, coupled with the ambition to make a meaningful impact on customer and business performance

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Full Australian working rights and applicants may be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.

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BENEFITS

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You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.

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- Competitive salary + attractive bonus program
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- Up to 5 'KitKat Days' each year to rest, recharge and support your wellbeing
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- Personalised development and varied career opportunities within a global FMCG leader
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- Wellbeing perks including free flu vaccinations, discounted private health insurance, and discounted gym memberships
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- Access to Purchased Leave, Volunteering Leave, Sports Leave and Emergency Services Leave
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- Up to 18 weeks Paid Parental Leave
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- Discounts on Nestlé products and offers from our retail and service partners
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- Novated leasing options
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- Salary sacrifice to superannuation
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Our Story

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At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering an inclusive, diverse, and team-oriented environment, embracing innovation, and empowering people and teams to win.

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We aim to hire respectful, curious, value driven and inspiring people who care about the people's lives that we touch every single day.

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We want to make finding your dream job possible. If you require additional support with your application, please contact us at [email protected]

📌 Senior Customer Business Manager (New South Wales)
🏢 Nestlé
📍 New South Wales