Key responsibilities

- Deliver exceptional and consistent customer service, including assisting customers with consignment and delivery tracking.
- Process customer orders and complete day-to-day sales administration accurately and efficiently.
- Respond to customer enquiries and provide timely solutions in collaboration with internal teams.
- Proactively manage backorders and follow up outstanding invoices.
- Monitor open orders and make adjustments as required.
- Work closely with the Sales team to support the achievement of sales targets.
- Prepare and distribute daily, weekly and monthly reports.
- Assist with general administration and other ad-hoc tasks as required.
- Maintain accurate records and ensure customer and order information is kept up to date.

About you

- Minimum 1 year's experience in sales administration, customer service, order processing or a similar role.
- Excellent communication and interpersonal skills.




- Strong problem-solving ability and a practical, lateral-thinking approach.
- Excellent attention to detail and a high level of accuracy.
- Ability to multitask, prioritise workloads and meet deadlines.
- A proactive and reliable approach to your work.
- Ability to work comfortably in a quick-paced environment.
- Strong teamwork and collaboration skills.
- A positive, productive attitude and strong work ethic.
- Confidence in dealing with customers and internal stakeholders.

About us

TCL is a leading global consumer electronics brand with a growing presence in the Australian market. This is an opportunity to join a dynamic team and develop your career within a well-established international organisation.

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📌 Sales Administration Officer (Melbourne)
🏢 TCL Electronics
📍 Melbourne