Transport for NSW in Grafton is seeking a Shared Services Support Officer to join a busy customer service team. You will provide high-quality support across phone, live chat and administrative channels, resolving enquiries and processing transactions in a high-volume environment.
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You will bring solid communication, problem-solving and empathy, with a collaborative approach to improving customer experiences and service delivery.
📌 Multichannel Customer Support Specialist (Grafton)
🏢 Nsw Public Service Commission
📍 Grafton
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