Casual Receptionist for growing Physiotherapy Practice

Melton Physio is a growing practice located in Melton. We are looking for a bright and enthusiastic person with a caring manner to join our friendly team on a casual basis in our busy reception.

The receptionist will assist in the day-to-day operations of the practice and be the first point of contact for patients entrusting us with their care. The role includes:

Greeting patients, telephone communication with patients, medical professionals and insurers; diary management, billing and processing of payments; management of waiting room and general office duties, including cleaning

Key Selection Criteria

Previous experience in an administration/receptionist role is a must

Previous experience working in a physiotherapy, medical or allied health area in a similar role is preferred, but not essential

Excellent phone manner, customer service and communication skills

Ability to work as part of a team and autonomously

Robust computer skills are essential with experience in Microsoft Office,



including ability to touch type and use telephone systems

Experience with practice management software would be an advantage

Billing and processing payments using EFTPOS, HICAPS and payment software

Ability to maintain patient and staff confidentiality at all times

Must be highly motivated, have ability to multi-task, prioritise and problem solve

Excellent time management and organisations skills with attention to detail is required

Good personal presentation, reliable and punctual

Ability to liaise with all key stakeholders including patients, staff, management, medical professionals and suppliers

Flexibility to meet the operating hours of the practice and work across various shifts

The role requires availability on a casual basis Mon-Sat, days and evenings. Times and duration can vary across the week depending on the practice requirements. The successful applicant needs to be willing and able to work extra hours upon request.

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📌 Casual Receptionist for growing Physiotherapy Practice (Melton City)
🏢 Melton Physio
📍 Melton City