Shade Files Eyewear is an alternative eyewear e-commerce and retail business, representing some of the worlds best emerging and independent eyewear brands. As the business continues to expand, we are seeking a retail and e-commerce assistant to help support the team on a casual basis.
The role will start with 2-3 days per week (including weekends) helping with both online and in-store sales & fulfilment. Applicants must have retail, sales or customer service experience & be tech literate.
Following an onboarding stage, the position has the potential to grow into something more permanent for the right fit.
Fulfil online orders and oversee couriers
Serve in-store customers and help with enquiries
Help customers over phone or email
Provide friendly and knowledgeable support
Maintain the overall appearance & cleanliness of the shop.
Receive and manage incoming stock
Requirements
Possess a friendly and outgoing can-do attitude!
A real team player, working together in a fun and friendly atmosphere.
Computer & email skills to help with online orders and enquiries
Interest in fashion and aesthetics
Adaptable schedule; must be available to work both Saturdays and Sundays and 1-2 days during the week to start
Comfortable working both alone and with others
Bonus
Some knowledge of optical retail would be a bonus, but otherwise an interest in learning about it is required.