WeareHCLTech,oneofthefastest-growinglargetechcompaniesintheworldandhometo219,000+peopleacross54countries,superchargingprogressthroughindustry-leadingcapabilitiescenteredaroundDigital,EngineeringandCloud.

Thedrivingforcebehindthatwork,ourpeople,arediverse,creative,andpassionate,raisingthebarforexcellenceonaregularbasis.We,inturn,workhardtobringoutthebestinthemaswestrivetohelpthemfindtheirsparkandbecomethebestversionofthemselvesthattheycanbe.

Areyoureadytobeanimportantpartofthisever-transformationaljourney?

Job Title: NOC Engineer

Role Overview:

Job Summary

We are seeking a proactive and technically skilled NOC Engineer to join our Network Operations Centre team. The successful candidate will be responsible for monitoring, troubleshooting, and supporting enterprise network infrastructure with a strong focus on SD-WAN, Cisco, and Juniper technologies. The role involves ensuring high network availability, incident management, performance optimization, and support of critical business operations in a 24x7 environment.

AtHCLTechAustralia,wevaluetheuniqueperspectiveandcontributionsofallindividualandweactivelyencourageapplicationsfromAboriginalandTorresStraitIslanderpeopletoapplyforthisrole.

Key Responsibilities:

- Monitor and maintain enterprise network infrastructure across LAN, WAN, SD-WAN, and Internet environments.

- Provide Level 1/Level 2 support for network incidents, service requests, and escalations.

- Troubleshoot network connectivity, routing, switching, and performance-related issues.

- Support and manage Cisco and Juniper routers, switches, firewalls, and SD-WAN solutions.

- Perform fault isolation, root cause analysis, and implement corrective actions.

- Respond to network alarms generated by monitoring tools and ensure timely resolution.

- Coordinate with vendors, service providers, and internal technical teams for issue resolution.

- Execute network changes, maintenance activities, and upgrades following change management processes.

- Create and maintain network documentation, SOPs, incident reports,



and operational runbooks.

- Monitor network capacity, utilization, and performance to proactively identify risks.

- Participate in 24x7 shift rotations, including on-call support when required.

- Ensure compliance with security, operational, and ITIL best practices.

Required Skills & Experience:

Technical Skills:

- Strong knowledge of SD-WAN technologies (Cisco Viptela, Meraki, Versa, Fortinet SD-WAN, or similar).

- Hands-on experience with Cisco networking technologies:

- Routing & Switching

- BGP, OSPF, EIGRP

- MPLS

- VLANs, STP, HSRP/VRRP

- Cisco Catalyst and Nexus platforms

- Hands-on experience with Juniper devices:

- JunOS Operating System

- Juniper SRX Firewalls

- MX and EX Series devices

- Routing protocols (BGP, OSPF)

- Robust understanding of TCP/IP, DNS, DHCP, VPN, QoS, NAT, and network security concepts.

- Experience with network monitoring tools such as SolarWinds, PRTG, LogicMonitor, Nagios, or similar.

- Familiarity with ITSM tools such as ServiceNow, Remedy, or Jira.

Equality&OpportunityforAll;

Representing165nationalitiesacrosstheglobe,weprideourselvesonbeinganequalopportunityemployer,committedtoprovidingequalemploymentopportunitiestoallapplicantsandemployeesregardlessofrace,religion,sex,color,age,nationalorigin,pregnancy,sexualorientation,physicaldisabilityorgeneticinformation,militaryorveteranstatus,AboriginalandTorresStraitIslanderpeopleoranyotherprotectedclassification,inaccordancewithfederal,state,and/orlocallaw.

CandidateDataPrivacyNotice|HCLTechnologies

Wearecommittedtorespectingyourprivacyandfortheprotectionofyourpersonaldata.Yourpersonaldatawillbecollectedandprocessedinlinewithourcandidateprivacynotice:https://www.hcltech.com/candidate-privacy-notice.Thisprivacynoticewillhelpyoutounderstandwhatpersonaldatawecollectaboutyou,howweusethispersonaldata,andwhatrightsyouhaveregardingyourpersonaldata.ByreplyingtothisemailorsubmittinganypersonaldatatoHCLTech,youacknowledgethatyouhavereadandunderstoodthecandidateprivacynoticeandhaveprovidedyourconsenttotheprocessingofyourdataforrecruitmentpurposesasdescribedintheprivacynotice”.

#J-18808-Ljbffr

📌 NOC (Network Operation Centre) Engineer (Melbourne)
🏢 HCLTech
📍 Melbourne