Whitehorse Medical Centre is a privately owned, multi-disciplinary, private billing, accredited general practice located on Whitehorse Road in Mitcham, Victoria.

We are looking for a confident, self-motivated person looking to deliver excellent customer service with a smile to join the admin team at Whitehorse Medical Centre. The position of Part time Medical Receptionist offers applicants the chance to work with a friendly and hardworking team in a safe, secure, well-established long-term position.

Key responsibilities include:

- Providing professional service, meeting and greeting patients attending the clinic
- Managing bookings, scheduling appointments, and processing patient accounts, including Medicare billings
- Managing all incoming patient and other stakeholder phone calls, emails and faxes.
- Opening and closing of the clinic
- Has knowledge of Best Practice software (highly advantageous but not required)
- Enjoys a front-line role and takes pride in their customer service skills
- Able to provide cover for other team members,



with flexibility to work extra hours if required
- Confident, friendly and reliable
- Able to work within a small team as well as independently.
- Experience in healthcare administration is an advantage but not a prerequisite

In return for your hard work and dedication you will be entitled to fantastic benefits including but not limited to:

- Coaching and training to set you up for success
- Being part of an exciting and busy medical practice
- Central location near many amenities and free parking

The position is part-time 4 days a week (Monday, Tuesday, Wednesday, and Friday, 25+ hours a week) plus a Saturday shift every 4-6 weeks (once fully trained). Ability to work evenings is a must. The centre is open Monday to Friday (8:30 am to 7:00 pm) and Saturdays (08:30 am – 1:00 pm).

To gain a better understanding of our business please visit our website at https://www.whitehorsemedical.com.au/

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📌 Medical Receptionist (Williamstown)
🏢 Whitehorse Medical Centre
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