In-Office Contact Centre Team Lead & Coach – Melbourne

In-Office Contact Centre Team Lead & Coach – Melbourne

21 Sep
|
H&R Block Australia
|
Melbourne

21 Sep

H&R Block Australia

Melbourne

H&R; Block Australia is seeking an experienced contact centre skilled for an in-office Assistant Team Leader role based in Melbourne, VIC. You will support the Team Leader and Contact Centre Manager, guiding the team, monitoring performance, coaching colleagues, and ensuring service standards are met.

This hands-on position requires strong communication, leadership, and a customer-first mindset, with daily exposure to inbound and outbound calls and real-time performance coaching to drive

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📌 In-Office Contact Centre Team Lead & Coach – Melbourne
🏢 H&R Block Australia
📍 Melbourne

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