Toolkwip Pumps | Knoxfield, VIC | $75,000-$90,000 + Super | Full Time

LOVE VARIETY? HAVE A HIGH CARE FACTOR? TAKE PRIDE IN DOING THINGS WELL?

Some people like a job where every day looks the same.

This isn't that job.

At Toolkwip Pumps, we're looking for a Business Support Coordinator who loves being useful, enjoys variety and gets genuine satisfaction from making sure things are done properly.

You'll be the person who notices what needs doing, follows things through and helps keep customers, administration and the wider business moving.

If you have a naturally high care factor, high standards and love being the person others can rely on, we'd like to meet you.

WHY TOOLKWIP?

Toolkwip Pumps is an established family business providing pumping solutions across pumps, hoses, pontoons, fittings, systems and accessories.

And working for a family business can be different.

Your contribution is visible. Your work matters. And when you do a great job, people notice.

You're not disappearing into a huge corporate structure. You'll work closely with the Managing Director and across sales, operations, procurement and the wider Toolkwip team.

It's a business where you can take ownership, learn, grow and make a genuine contribution to how things get done.

You'll join a good team culture where great performance is recognised and rewarded.

At Toolkwip, three values are particularly important in how people work together and serve customers:

Honesty & Integrity

Performance Excellence

Teamwork

WHAT WILL YOU ACTUALLY DO?

Plenty - and that's the attraction.

This is a varied coordination role covering:

Customer service and responding to enquiries

Sales order entry and invoicing

Monitoring and coordinating the sales inbox

Freight administration and follow-up

Debtor administration and customer payments

Month-end administration and reconciliations

Customer and supplier compliance

Business reporting

Reception and customer meet-and-greet

Office coordination and supplies

Stocktake administration

Supporting incoming service and repair jobs





Keeping records, systems and documentation accurate

Helping sales, operations, procurement and management wherever good coordination is needed

You won't necessarily be doing everything at once - but you will become an key go-to person who helps keep the business organised and moving.

WHO ARE WE LOOKING FOR?

Experience matters, but how you work matters just as much.

We're looking for someone who:

Has a high care factor - you genuinely want to help

Takes pride in producing work to a high standard

Is organised, accurate and detail-focused

Doesn't like leaving loose ends

Is proactive rather than waiting to be told every next step

Communicates confidently and professionally

Can juggle competing priorities without losing the detail

Enjoys helping customers and colleagues

Is comfortable with systems, spreadsheets and numbers

Takes ownership and follows things through

Looks for ways to make things work better

Values being part of a team where everyone contributes

You might come from administration, customer service, accounts support, sales administration, operations support or a similar coordination role.

We're less interested in the perfect job title on your CV and more interested in finding someone with the attitude, capability and care factor to become an important part of Toolkwip.

WHAT'S ON OFFER?

Salary: $75,000-$90,000 + Super, depending on experience
Location: Knoxfield, Victoria
Days: Monday to Friday
Hours: Flexible around approximately 8:00am-4:30pm or 8:30am-5:00pm
Employment: Full time

Most importantly, this is an opportunity to join an established family business where you can contribute, be valued, learn and grow.

Toolkwip's promise to its customers is:

Pumping Solutions That Are... Simply Better.

We're looking for someone who brings that same philosophy to their work.

Someone who cares.

Someone who takes pride in getting things right.

Someone who enjoys helping others.

And someone who wants to go home at the end of the day knowing:

"I got a lot done today - and I made a difference."

We'd love to hear from you.

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📌 Business Support Coordinator (Melbourne)
🏢 My People Group
📍 Melbourne