Job Description

We have a full-time position for a Retail Supervisor available in Portsmith, 4870

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SKILLS

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Have at least a relevant AQF Certificate II or above and at least 12 months of relevant work experience. If no relevant qualification is held, at least 2 years of relevant work experience is required.

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RESPONSIBILITIES

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The Retail Supervisor is responsible for overseeing the daily operations of the store, ensuring customers receive excellent service and high-quality products. This role includes supervising staff, handling customer inquiries, maintaining stock levels, and ensuring the store operates efficiently and profitably.

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POSITION DUTIES

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- Deliver excellent customer service, maintain high standards and promptly address inquiries and complaints regarding products and services.
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- Provide staff with guidance on handling complex and challenging sales situations.
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- Organise and oversee work schedules, ensuring productive task delegation.
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- Assist in the recruitment and training of recent staff, promoting team growth and ensuring smooth transition into the team and workflows.
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- Resolve staff grievances and foster a positive work environment.
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- Regularly monitor stock levels, take inventory of goods and place orders for new stock to avoid shortages and maintain optimal inventory.
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- Ensure products are well-stocked and displayed correctly.
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- Ensure all goods and services are correctly priced.
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- Maintain a high standard of store organisation and cleanliness.
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- Enforce safety and security procedures to ensure a safe shopping and working environment.
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- Monitor sales performance, identify operational challenges or inefficiencies and recommend and implement solutions to optimise store operations.
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ADDITIONAL ATTRIBUTES

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- Ability to deliver a high level of customer service and exceed customer expectations
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- Excellent leadership abilities with the capacity to motivate and inspire a team
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- Excellent verbal and written communication skills
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- Strong time management and organisational skills
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- Take a proactive approach to problem-solving and continuous improvement
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SALARY

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The salary offered will be $70,000 to $80,000 per annum, negotiated based on your experience.

📌 Retail Supervisor (Cairns Regional)
🏢 Precruitment
📍 Cairns Regional