Job Description

Vollers Pty Ltd is seeking a Customer Service/Internal Sales professional to join our team on a part-time basis. This role is based in Albion Park Rail, NSW 2527. You will be instrumental in delivering exceptional customer service whilst driving internal sales initiatives. This position plays a vital role in maintaining and enhancing our customer relationships, ensuring satisfaction, and contributing to the growth of our business through proactive sales engagement.

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Key responsibilities

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Responding to customer enquiries via telephone, email and other communication channels in a professional and timely manner

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Processing customer orders and managing administrative tasks related to sales transactions

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Identifying opportunities to promote products and services to existing and potential customers

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Providing product information and recommendations to support customer decision-making

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Maintaining accurate customer records and updating relevant databases

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Coordinating with other departments to ensure customer requests are fulfilled efficiently

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Following up with customers to ensure satisfaction and address any concerns

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Contributing to the achievement of sales targets and business objectives

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Supporting the team with general administrative duties as required

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What we're looking for

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Proven experience in customer service, internal sales or a similar administrative role

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Excellent communication skills, both verbal and written

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Strong organisational and multitasking abilities

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Proficiency with computers and office software applications

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A customer-focused approach with a genuine desire to help others

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The ability to work independently and as part of a team

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Sales awareness and the ability to identify customer needs

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Reliability and a strong work ethic

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Attention to detail and accuracy in administrative tasks

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What we offer

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Vollers Pty Ltd is committed to providing a supportive and welcoming workplace. We offer:

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A part-time working arrangement with a possibility of a full-time position

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The opportunity to develop your skills in customer service and sales

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A team-oriented team environment where your contributions are valued

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Competitive remuneration for the role

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The chance to work for an established and respected organisation

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About us

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Vollers Pty Ltd is a committed business dedicated to providing quality service and products to our valued customers. We pride ourselves on maintaining strong customer relationships and fostering a positive workplace culture. Our team is driven by a commitment to excellence, and we believe in supporting our employees to achieve their best. We are looking for individuals who share our values and are keen to contribute to our continued success.

📌 CUSTOMER SERVICE/INTERNAL SALES (City of Shellharbour)
🏢 Vollers
📍 City of Shellharbour