We are looking for a Business Engagement Lead to bridge business priorities and technology capabilities across Network Experience platforms and use cases.
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Key responsibilities:
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- Engage with Customer Care, Product and Network stakeholders to understand priorities and pain points.
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- Lead use-case identification and prioritization based on business value and feasibility.
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- Translate business requirements into transparent technology capabilities and solution requirements.
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- Act as the technology business partner to senior business stakeholders.
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- Facilitate and drive cross-functional business, product, network and technology forums.
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- Identify opportunities across Residential and Mobile Network Experience.
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- Shape the Network Experience roadmap aligned to business priorities.
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- Drive adoption and value realisation from prioritised use cases.
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- Influence stakeholders and bring clarity to priorities, decisions, dependencies and outcomes.
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- Bring exceptional communication, facilitation and stakeholder management skills.
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- The ideal candidate combines strong business acumen with technology understanding and can confidently operate between business and technical teams.
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- This is a business engagement and value-realisation role — not a pure project management or technical delivery role.
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📌 Program Management (New South Wales)
🏢 Tata Communications Transformation Services (TCTS)
📍 New South Wales
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