Job Description

Receptionist - Auburn and Surrounding Suburbs

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Auburn Glen Care Community, 54 Northumberland Road, Auburn, New South Wales, Australia

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Auburn NSW 2144, Australia

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"At Opal HealthCare, we know that companies don't succeed - people do." That's why everything we do is driven by our purpose:to bring joy to those we care for, guided by our values ofCompassion,Accountability,Respect andExcellence reflect thatCAREis at the heart of everything we do.

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We are seeking a friendly, professional, and compassionate Receptionist to join our team. As the first point of contact for residents, families, visitors, and team, you will play a vital role in creating a welcoming and supportive environment while providing efficient administrative support. Located in the Auburn area.

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About the Role

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- $30.34 per hour plus 12% superannuation.
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As our receptionist, you will create a friendly and welcoming experience for everyone who enters or contacts the care community. You will manage incoming calls, greet visitors, respond to enquiries, maintain accurate records and support day-to-day administration across the facility.

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What We Offer

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- Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/
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- Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships.
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- A meaningful role where your work makes a genuine difference every day.
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- A supportive and friendly team environment.
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- Opportunities to develop your administration and customer service skills.
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- A welcoming workplace focused on respect, care and community.
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Key Responsibilities

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- Provide a professional, caring and welcoming reception service for residents, families, visitors and staff.
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- Answer and direct phone calls, take messages and respond to general enquiries promptly and courteously.
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- Maintain visitor sign-in processes and support a safe, compliant front reception environment.
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- Assist with general administration, including data entry, filing, scanning, mail, stationery ordering and document preparation.
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- Support resident and family communications with sensitivity, confidentiality and respect.
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- Assist with maintaining accurate records, reports and documentation as required.
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- Contribute to a positive, team-focused environment that supports quality care outcomes.
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About You

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- Previous reception, administration or customer service experience.
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- Excellent communication and telephone manner.
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- Robust organisational skills and attention to detail.
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- Ability to manage confidential information with professionalism and care.
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- Confident computer skills, including Microsoft Word, Excel and Outlook.
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- Ability to work collaboratively with residents, families, visitors and colleagues.
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- Experience in aged care, health care or community services is desirable but not essential.
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- Ability to complete pre-employment medical, National Police Check and NDIS Worker Screening Check.
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Job details

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Job family Administration

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Pay type Hourly

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Auburn Glen Care Community, 54 Northumberland Road, Auburn, New South Wales, Australia,

📌 Receptionist - Auburn and Surrounding Suburbs (Ingleburn)
🏢 Opal HealthCare
📍 Ingleburn