Contract: Day Rate: Up to 960/day Super Roster: FIFO ex‐WA Site Type: Major mining operation
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Position Summary
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This role is responsible for delivering Level 2/3 technical support across a remote mining site. You'll manage a mix of desktop, network, server and infrastructure tasks, ensuring stable operations for both village and production environments. The position suits a technician who is confident working hands‐on, thrives in remote settings, and can operate independently under pressure.
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Core Duties
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- Provide Level 2/3 support for onsite users and operational teams.
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- Maintain and troubleshoot desktops, laptops, mobile devices and peripherals.
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- Resolve issues across networking, wireless, communications and connectivity.
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- Assist with server, storage and general infrastructure tasks.
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- Perform routine maintenance, monitoring, patching and fault remediation.
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- Work with enterprise hardware including Cisco, Dell, Cisco UCS, Pure Storage, and site wireless systems.
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- Support remote‐site operations and ensure continuity of critical IT services.
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- Escalate complex technical issues and collaborate with broader engineering teams.
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- Uphold robust communication, documentation and customer service standards.
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Candidate Profile
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- FIFO experience is mandatory.
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- Solid background in Level 2/3 IT support.
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- Broad technical capability across:n n
- Desktop support
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- Networking
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- Communications
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- Servers
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- General infrastructure
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- Experience in mining or remote‐site environments is highly valued.
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- Exposure to Cisco, Dell, UCS, Pure Storage and wireless technologies is beneficial.
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- Strong communication skills and confidence dealing with stakeholders.
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- Comfortable working solo in hot, remote and demanding conditions.
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- OT/industrial technology experience is a bonus.
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📌 IT Technician (Perth)
🏢 Pearson Carter
📍 Perth
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