Citymed Medical Centre – South Melbourne VIC

As the first point of contact for our patients, you will play an significant role in creating a positive and caring experience.

Key responsibilities

- Greeting patients in a friendly and professional manner
- Answering telephone calls and managing patient enquiries
- Booking, confirming and changing appointments
- Processing Medicare claims, private fees and payments
- Managing patient registrations and medical records
- Scanning, emailing and handling incoming correspondence
- Communicating with doctors, nurses, specialists and other healthcare providers
- Maintaining patient privacy and confidentiality
- Completing general reception and administrative duties
- Helping the clinic run efficiently throughout the day

About you

- Has previous medical reception or healthcare administration experience
- Has excellent communication and customer-service skills
- Is organised, dependable and able to manage a busy reception area




- Has good computer and administrative skills
- Can work calmly and professionally under pressure
- Works well independently and as part of a team
- Understands the importance of patient confidentiality
- Has a positive attitude and strong attention to detail

About us

CityMed Medical Centre is a busy, modern mixed-billing clinic located in the heart of South Melbourne. Our team includes experienced GPs, nurses, receptionists, allied health professionals and visiting specialists.

Competitive pay of $30–$33 per hour plus super, depending on experience

A friendly, respectful and supportive team

A modern clinic in a convenient South Melbourne location

Training and opportunities to develop your medical administration skills

A varied role within a growing multidisciplinary medical centre

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📌 Medical Administration (Melbourne)
🏢 CityMed Medical Centre
📍 Melbourne