As a customer-focused professional with a passion for providing technical support and assistance, you will be a valued and integral member of our Technical Services team.
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Key responsibilities
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- In this busy and wide-ranging role, you will work closely with customers, plumbers, consultants, developers and internal stakeholders to deliver excellent service outcomes and ensure compliance with GVW requirements.
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- Using your knowledge of plumbing, water and sewer connection processes, you will provide technical advice, interpret plans and assist customers through a range of property-related enquiries.
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- Primarily, you will manage the administrative processes associated with water and property connections,
ensuring efficient and timely service delivery while maintaining compliance with the Corporation's requirements and relevant legislation.
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- Based at the Shepparton Operations Centre where you will enjoy being part of a working environment amongst technical and operational staff with the bonus of hassle-free parking.
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What you need
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- Where you'll be working...
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- You will have the opportunity to join a diverse and inclusive organisation with strong ties to our regional community.
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- Certificate 3 or above in Business or a related field and/or minimum 3 year's experience in a similar role.
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📌 Technical Customer Services Officer (Shepparton)
🏢 Goulburn Valley Water
📍 Shepparton
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