As the Team Leader - Operations, you'll oversee a broad range of operational functions including facilities, fleet, procurement, projects, administration, customer service and onboarding/offboarding. You'll lead a small team of up to 4 staff, drive process improvements, support organisational planning, and ensure operational systems run efficiently, safely and compliantly.
Key responsibilities
- Lead and supervise operational staff across administration, customer service and facilities support
- Manage facilities and fleet operations including leases, relocations, maintenance and compliance
- Coordinate onboarding/offboarding in partnership with HR and IT
- Support procurement and vendor management ensuring governance and value-for-money
- Lead organisational projects such as office fit-outs, relocations and refurbishments
- Oversee front-of-house operations and ensure a high-quality service experience
- Contribute to WHS compliance and operational risk management
- Prepare reports and analyse operational data to support planning and decision-making
About you
- Experience in operations, facilities, fleet or procurement (especially fleet and facilities experience is needed)
- Leadership experience across admin, reception or customer service teams
- Strong analytical, reporting and problem-solving capability
- Experience managing vendors, contracts and compliance requirements
- Ability to build solid relationships with internal and external stakeholders
- Excellent communication skills and a continuous improvement mindset
- A current driver's licence and relevant compliance checks
About us
A large national not-for-profit... The organisation is known for its evidence-based practice, collaborative culture and commitment to improving outcomes.
Hybrid working arrangement
Varied, hands-on role with autonomy
Opportunities to lead improvements and shape operational systems
Work that contributes to meaningful outcomes for communities
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📌 Team Leader - Operations (Melbourne)
🏢 seek.com.au
📍 Melbourne
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