This is the role that keeps the commercial side of the business running. You are the first person a customer speaks to, the person who gets their order into the system correctly, and the person who makes sure our pricing, range and category data is right everywhere it appears - on our own systems and on our retailers' portals.

Key responsibilities

- Answer customer queries on orders, pricing, product and delivery
- Process sales orders from receipt through to confirmation, track them, and communicate delivery status
- Maintain pricing schedules and keep listings, SKUs and product information current across every online and retail portal
- Support the team with retail range submissions and new-line forms
- Compile sales and order data that drives demand planning

About you

- A couple of years in sales support, category assistant or sales administration - food or FMCG is ideal, but experience in any fast-moving environment is relevant
- Intermediate Excel: lookups, pivot tables, comfortable with a big data extract
- Experience entering orders in an ERP or order management system




- Genuinely good written communication - you will be running customer conversations on your own
- Accuracy under deadline, and the discipline to check your own work
- Australian work rights (we cannot offer visa sponsorship)
- Experience with retail supplier portals such as Woolworths Partner Hub or the Coles supplier portal is a real advantage, as is any exposure to FlexiBake, Unleashed or Xero

About us

We are an Australian food group with three brands - Land of Plenty Food Co, Belladotti and Choices Food Group - supplying major retailers and food service distributors around the country. We are growing, and our sales team needs someone to take ownership of everything that sits behind the order.

- Permanent full time role with a stable, growing business
- Working directly with the people who make the decisions
- Small enough that your work is visible, big enough that there is somewhere to go

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📌 Sales & Category Support Coordinator (New South Wales)
🏢 Land of Plenty Food
📍 New South Wales