The NRMA is seeking an Inbound Customer Service Representative to support roadside assistance calls from a hybrid work location. This role requires empathy, explicit communication, and accurate data handling to ensure members are supported and connected to the right services.
You will join a busy team, receive training, and work with flexible shifts across a 3-week rotational roster. The successful candidate will thrive in a high‑volume environment and contribute to member satisfaction and safety.
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📌 Inbound Roadside Support Rep — Hybrid, Career Growth (Wollongong)
🏢 The NRMA
📍 Wollongong
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