Member Experience Sales Coach - Input Health Hub

Head of Performance - Input Health Hub Frankston

- Full-time permanent role with a competitive salary
- Real autonomy to shape and grow the program your way
- You’ll receive full access to the facility

You’ll be the engine behind The Locker Room - keeping the program sharp, the community engaged, and the operations running smoothly.

Input Health Hub is Frankston's premium fitness and recovery facility - home to The Locker Room, a high-performance strength and conditioning program with a tight-knit community of members who show up, push hard, and support each other.

We're looking for a driven, organised and fitness-passionate professional to take ownership of The Locker Room's ongoing development, operations and coach team. This is a rare opportunity to step into a leadership role at a growing facility and leave your mark on a program people genuinely love.

WHAT YOU'LL DO

- Lead program development, session design, and delivery across The Locker Room (input coach / CloudFit)
- Monitor attendance trends, manage LR Legends recognition, and drive member engagement
- Plan and run Summits and community events
- Own the onboarding experience for new Locker Room members and coaches
- Recruit, onboard and train new coaches and instructors




- Keep all SOPs current and signed off across the coaching team
- Analyse member survey feedback and implement improvements
- Create newsletter content, educational social posts, and monthly member testimonials
- Coordinate Locker Room promotions with the front-of-house team
- Manage equipment maintenance, facility cleanliness standards, and the YSD program
- Handle trial call follow-ups and member retention conversations

WHAT WE'RE LOOKING FOR

- Experience in fitness operations, personal training, strength coaching or a similar role
- Solid understanding of strength & conditioning principles and group training formats
- Organised, self-motivated and able to manage multiple priorities without hand-holding
- Confident communicator - with members, coaches and management
- Experience with computers, CloudFit or similar platforms (or quick to learn)
- A genuine passion for community-driven fitness

WHAT'S ON OFFER

- Full-time permanent role with a competitive salary
- Leadership of one of the Mornington Peninsula's most respected training programs
- Full access to the facility - gym, recovery suite, café and all classes
- Supportive management team and a culture built on performance and care
- Real autonomy to shape and grow the program your way

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📌 Member Experience Sales Coach - Input Health Hub (Frankston)
🏢 Healthy People
📍 Frankston