Workforce Extensions Footscray, our valued client is seeking a professional and quality focused Customer Service Administration Assistant to join their growing team in Braeside.
The Opportunity:
This exciting opportunity will start on dayshift working in the Braeside area, Monday - Friday 7.30am - 3.30pm, for a highly motivated Customer Service Administration Assistant to become part of the team. The casual pay rate will be $37.50ph + Pen+ Super, Temp to permanent opportunity for the right candidate
Key Responsibilities:
- Coordinate the daily activities of the warehouse team to optimise productivity and meet deadlines
- Oversee the receipt, storage, and distribution of goods, monitoring inventory levels and initiating replenishments as needed
- Ensure all warehouse operations adhere to relevant health, safety, and quality standards
- Booking orders, freight and confirming transport with 3PL carriers
- Liaise with cross-functional teams to provide updates and address any issues or concerns
- Implement and maintain effective systems and processes to enhance warehouse efficiency
- Analyse warehouse data to identify opportunities for improvement and make recommendations
- Processing of dispatch paperwork for customers
- Use WMS to pick and checking goods off picking list (as required)
Requirements:
- Proven experience as a Customer Service Administration Assistant or similar role within the manufacturing, transport, or logistics industry
- Excellent organisation and time management skills, with the ability to prioritise and multitask effectively.
- Customer-Centric Mindset: Experience in phone-based customer service, call centers, or administrative
- Tech-Savvy: Strong data entry skills with the ability to navigate multiple systems quickly.
- Great Communicator: Clear, empathetic verbal and written communication skills
- Robust people management skills, with the ability to motivate and develop a team
- Proficient in the use of warehouse management systems and other relevant software
- Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders at all levels
- Thorough understanding of warehouse operations, including receiving, storage, and dispatch procedures
- Knowledge of relevant health, safety, and quality regulations and standards
- Prior experience in an FMCG environment and/or current forklift license would be highly advantageous but not essential
Benefits with the Role
- $37.50 + per hour + Overtime + Super
- Immediate start for successful candidates