Job Description

Medical Secretary/Administrator- Part Time Position

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Life Fertility Clinic is a leading provider of reproductive health services, dedicated to helping individuals and couples achieve their fertility goals. With a commitment to excellence, compassionate care, and cutting-edge medical practices, we create a welcoming environment for our patients throughout their fertility journey. Our team of skilled professionals works collaboratively to deliver personalised treatment plans and exceptional support to every person who walks through our doors.

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About the role

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We are seeking a dedicated Medical Secretary/Administrator on a part time basis to join our team at Life Fertility Clinic, located in Bowen Hills, QLD 4006 and North Lakes, QLD 4509. This role is essential to the smooth operation of our clinic and plays a vital part in supporting our medical staff and ensuring excellent patient care. As a Medical Secretary/Administrator, you will be part of the organisational backbone of our practice, managing administrative operations, patient communications, and clinical documentation. This part-time position offers flexibility whilst allowing you to make a meaningful contribution to a progressive healthcare organisation.

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Key responsibilities

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Scheduling and confirming patient appointments, managing the clinic calendar and ensuring optimal appointment flow

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Greeting patients warmly upon arrival and managing patient registration and check-in processes

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Preparing and maintaining accurate medical records, ensuring compliance with privacy legislation and confidentiality standards

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Managing incoming and outgoing correspondence, including emails, letters and telephone enquiries

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Processing patient documentation and ensuring all clinical files are complete and organised

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Assisting with patient invoicing, billing queries and private health insurance documentation

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Coordinating with external healthcare providers and laboratories as required

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Supporting the entire medical team with administrative tasks including report preparation and data entry

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Maintaining confidentiality and demonstrating professionalism in all patient interactions

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What we're looking for

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Proven experience working as a medical secretary or administrator in a healthcare setting, ideally within a specialist clinic or medical practice

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Proficiency in medical terminology and understanding of clinical workflows and procedures

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Strong organisational and time management skills with the ability to prioritise multiple tasks in a busy environment

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Excellent written and verbal communication skills with the ability to interact professionally with patients, medical staff and external parties

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Proficiency in Microsoft Office suite and experience with medical practice management software or electronic health records systems

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Meticulous attention to detail and commitment to maintaining accurate documentation

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Understanding of patient confidentiality, privacy legislation and professional boundaries

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A compassionate approach to patient care with the ability to provide support to individuals in sensitive circumstances

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Reliability and flexibility, with the ability to adapt to a part-time working arrangement

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Relevant qualifications such as a Certificate in Medical Administration or similar qualification (optional)

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What we offer

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At Life Fertility Clinic, we value our team members and offer a supportive working environment. Our benefits include:

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Part-time working arrangements that provide flexibility for your personal commitments

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Competitive remuneration reflecting your skills and experience

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A collaborative and respectful workplace culture

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Opportunities for professional development and upskill training in medical administration

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Access to wellness initiatives

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Work within a progressive healthcare organisation committed to innovation and excellence in fertility care

📌 Medical Secretary/Administrator- Part Time Position (Queensland)
🏢 Life Fertility Clinic
📍 Queensland