Patient Booking Team Leader (Melbourne)

Patient Booking Team Leader (Melbourne)

21 Sep
|
Monash IVF Group
|
Melbourne

21 Sep

Monash IVF Group

Melbourne

Monash Ultrasound for Women invites an experienced customer service/bookings skilled to join as Call Centre/Bookings Team Leader, based in Clayton. You will lead the bookings team and work with doctors, genetic counsellors, nurses and administrative staff to ensure accurate, compassionate scheduling and outstanding patient experiences.

This role focuses on inbound/outbound calls, KPI monitoring, and process improvement within MUFW's clinical protocols, privacy and governance standards,

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📌 Patient Booking Team Leader (Melbourne)
🏢 Monash IVF Group
📍 Melbourne

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