21 Sep
|
Clement Janken
|
Melbourne
21 Sep
Clement Janken
Melbourne
Front of House Supervisor – Restaurant & Events
Front of House Supervisor – Restaurant & Events
Monash University Location | 70k-75k per year + Staff Benefits | Most Weekends Off
We are looking for an experienced and enthusiastic Front of House Supervisor to join our hospitality and events team.
This is a great prospect for a hospitality professional looking for a leadership role with most weekends off, a Christmas and New Year closure, and a range of staff benefits.
Front of House Supervisor – Restaurant & Events
Monash University Location | 70k-75k per year + Staff Benefits | Most Weekends Off
We are looking for an experienced and enthusiastic Front of House Supervisor to join our hospitality and events team.
This is a great opportunity for a hospitality professional looking for a leadership role with most weekends off, a Christmas and New Year closure, and a range of staff benefits.
What’s on offer
- 70k-75k per year
- Most weekends off, excluding Open Day weekend and occasional events
- Christmas and New Year closure
- Staff discounts
- Discounted on-campus parking
- Work in a vibrant Monash University campus environment
- Lead a diverse hospitality and events operation
About the Role
As Front of House Supervisor, you will help lead the day-to-day operation of our restaurant, functions and events, ensuring a high standard of service and an exceptional guest experience.
You will be responsible for:
- Supervising front-of-house operations during restaurant service, functions and events
- Leading and supporting the front-of-house team during service
- Coordinating communication between front-of-house and kitchen teams
- Greeting and engaging with guests and managing customer requests
- Managing reservations, seating and special requests through OpenTable
- Resolving customer concerns professionally and effectively
- Maintaining high standards of service, venue presentation and cleanliness
- Supervising cash handling, discounts, reconciliations and end-of-day procedures
- Supporting event and function operations across the venue
- Using Square POS and other venue systems to support daily operations
Skills & Experience
To be successful in this role, you will have:
- Minimum two years experience in a team leader, or supervisory role.
- Proven experience managing restaurant, café, club, hotel, or function venue operations.
- Strong understanding of reservations management, customer service, and event coordination.
- Ability to supervise cash handling procedures, discounts, reconciliations, and end-of-day close processes.
- Great customer service with the ability to deliver guest experience and maintaining high service standards.
- Proficiency in using OpenTable and Square POS to help with the day to day running of the venue.
- Excellent communication and relationship-building skills.
- Exceptional organisational skills and attention to detail.
- Current RSA certification.
- A positive attitude, strong work ethic, and passion for hospitality excellence.
Join Our Team
If you are an experienced hospitality professional who enjoys leading teams, delivering excellent guest experiences and working across restaurant and events operations, we would love to hear from you.
#J-18808-Ljbffr
📌 Front of House Supervisor – Restaurant & Events (Melbourne)
🏢 Clement Janken
📍 Melbourne