Job Description

Telco ICT Group | Chadstone, VIC | Full-time, in office (with client site travel)

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Company Description

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Telco ICT Group is a leading IT Managed Service Provider and esteemed Telstra Business Partner based in Australia. We offer a comprehensive portfolio of telecommunications services and IT solutions, including Cloud migrations, Phone Systems, Firewalls, Microsoft 365, Copilot, AI, automation, SD-WAN, and Video Conferencing.

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Role Description

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This is a full-time on-site role located around Chadstone, VIC, for a Project Engineer. Our project pipeline has grown on the back of multi-site client engagements, and we need an engineer who owns delivery end to end — from the audit findings and scope through to build, cutover, documentation and handover to our support team.

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You will take on projects such as Microsoft 365 and Azure migrations and tenant remediation, security uplift (Conditional Access, Intune/MDM, Defender, backup), firewall and network deployments (Fortinet, Meraki, Sophos), server and virtualisation refreshes, SharePoint migrations and file-server decommissioning, and phone system / SD-WAN rollouts. You'll run several projects at once, work directly with client stakeholders, and keep scope, timelines and budgets on track alongside our Solution Architect and GM.

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Key Responsibilities

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- Own the delivery of assigned client projects: planning, scheduling, build, testing, cutover and handover
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- Turn audit and assessment findings into scoped, sequenced remediation projects
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- Configure and deploy Microsoft 365, Entra ID, Intune, Azure, Windows Server, Hyper‐V/VMware and SharePoint environments
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- Install and configure firewalls, switching,



Wi‐Fi and VPN (Fortinet, Meraki, Sophos)
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- Produce project documentation: designs, runbooks, change plans, as‐builts and client handover packs
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- Run client project meetings, provide status reporting, and manage risks, changes and vendor coordination
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- Act as a Tier 3 escalation point for projects you have delivered during warranty
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Qualifications

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- 4+ years in an MSP or IT consulting environment, with at least 2 years delivering projects rather than only support
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- Demonstrated experience running Microsoft 365 / Azure migrations and tenant security uplift end to end
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- Hands‐on installation experience with Fortinet, Meraki and Sophos; industry certifications preferred
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- Professional experience with Windows Server, Hyper‐V/VMware and Linux, including patching and vulnerability remediation
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- Strong networking fundamentals: routing, switching, firewalls and VPN technologies
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- Comfortable managing multiple concurrent projects, scope and client expectations — a client‐facing role, so you need to enjoy talking to clients
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- Clear written documentation and communication skills across clients, vendors and internal teams
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- Relevant certifications highly regarded: MS-102, AZ-104, SC-300, MD-102
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- Australian driver's licence and willingness to travel to client sites across Melbourne
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Why Telco ICT

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- Telstra Business Partner with a growing project pipeline across construction, freight, healthcare and manufacturing clients
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- Modern stack — Microsoft 365, Copilot, automation and AI are part of daily work, not a roadmap item
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- Small, senior team with direct access to leadership and real ownership of outcomes
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📌 IT Project Engineer for MSP - Level 3 (Victoria)
🏢 Telco ICT
📍 Victoria