Job Description

Job Description

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About Hilton Melbourne Little Queen Street

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Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of Melbourne's CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.

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About The Role

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As a Food & Beverage Attendant, you will play a pivotal role in ensuring that each and every guest has a memorable stay. This role will primarily focus on the breakfast team, encompassing responsibilities across the Restaurant, In-Room Dining, and Events. Operating on a rotating roster, you will thrive as part of a collaborative team dedicated to delivering exceptional customer service. Specifically, this role will involve:

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- Demonstrating high standards of customer service
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- Receiving orders and serving customer requests
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- Understanding menu content, and any changes or promotional activations
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- Maintaining a clean, tidy and well-prepared service area
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- Preparing of mise-en-place
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What are we looking for?

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- Previous experience in crafting quality barista style coffees
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- Must have a current and valid Victorian 'Responsible Service of Alcohol' certificate
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- Experience working in a restaurant, bar or function space is required
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- Thrive in a rapid-paced environment
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- Have a friendly, positive, energetic disposition with a charismatic personality capable of delivering exceptional customer service
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- Excellent personal presentation and communication skills
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- Have a passion for creating great experiences for our guests
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- Ability to work around a 7 day week roster including weekends and public holidays
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What will it be like to work for Hilton?

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At Hilton We Know That Our Team Members Are The Reason Behind Our Success So In Turn We Are Committed To Ensuring That Hilton Is a Workplace Where You Can Thrive And Make Time For What Matters Most. In 2025, Hilton Ranked #1 Across All Industries By The Great Place To Work Institute In Australia And Worldwide. At Hilton, You Can Also Look Forward To Receiving

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- Worldwide travel discounts at unbelievable rates for you and your friends and family!
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- Competitive wages
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- Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
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- A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing
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📌 Food & Beverage Attendant (Victoria)
🏢 Hilton
📍 Victoria