Brunel in Sydney is seeking a Customer Resolutions Specialist to manage incoming queries and ensure high standards of service for customers and providers in the energy cost management space.
You will respond to internal and external inquiries, maintain confidential information, and drive process improvements while keeping thorough case notes and timely follow-ups to completion. The role also emphasizes collaboration with the Service Team to identify savings opportunities.
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📌 Customer Experience & Resolution Specialist (New South Wales)
🏢 Brunel
📍 New South Wales
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